Don’t Call, Don’t Write

Ever wish you’d paid attention to something sooner?

That’s me. I go along and along and then one day, something in my brain clicks and I’ve had it. And I’m saying a great big—whoa, no.

That’s what happened today when I got a ‘personal and confidential, reply immediately’ letter in the mail. Sounds important. Right? But it wasn’t.

Turns out, it’s from a company offering to sell us unspecified warranty protection for one of our vehicles because it just happens to be out of the manufacturer’s warranty. We’re not sure WHICH one they’re writing about, because both cars and the truck are WAY out of manufacturer’s warranty.

I recognized the company’s name only because a month or so ago, I got tired of the daily marketing calls. Mid-morning, call about the warranty on Jim’s phone. Dinnertime, call about the warranty on my phone.

Now, Jim likes to have a little fun. “Oh no,” he says, “we sold that car ages ago.” Or, “Who are you calling? No one by that name lives here.” All the expected things one says to get a marketer to give up. But do the calls stop? They do not, and I finally reported the company to the Do Not Call List.

But I did more. I got an app from AT&T, called Call Protect, that labels and lets you block telemarketers, along with the handy feature of totally blocking potential fraud calls.

Yay. No more calls. But today. A snail mail letter.

Basically, the letter states that I haven’t yet called to activate my protection warranty and that means I’m responsible to pay for the repairs on my car. Okay, I’ll agree to be responsible. Don’t call anymore. Don’t write.

I wrote them back, letting them know that they used to call almost daily until I complained. I didn’t bother telling them about my nifty new app because they didn’t need to know. And then I wrote: “Figure it out, boys and girls. I haven’t contacted you to activate your services because I don’t want them. Stop bothering me.”

I wanted to call this something cute. Stalker marketing. Or stalkerting.  But believe it or not, there’s an organization out there using the two words ‘stalker’ and ‘marketing’ as part of their company’s name. I guess there’s something to be proud about in wearing down potential consumers until they buy your product or service.

Go figure.

Do I think they’ll stop? Not a chance. But be warned. I’ve officially had enough, and now have a file with their name on it.