Remember? I was looking for a boss who completed her sentences. The search was a little like buying a house based on the desire for a fireplace and a bay window, but ignoring everything else. I did that once, too, and subsequently spent thousands of dollars on the foundation.
WBE was my boss for more than a decade before she left the company. A long, unrelenting, and never-to-be-forgotten decade. I still have flashbacks.
WBE started off by being more than two hours late for my job interview. I shoulda known, right? Why did I wait? I really wanted a boss who completed her sentences. What I didn’t pick up on–given her lovely verbosity–was the charming nature that spelled bully. She seemed so smart, so filled with precise vision, so nurturing, so much the perfect person to have as boss and mentor.
I should’ve guessed when she called me on the phone to tell me I ‘got the job’, “Listen,” she said, “either it’ll work or it won’t and you’ll be gone.” But yeah, I was desperate.
WBE loved to ambush people at staff meetings. She had one meeting and one target every week. That person who was ‘IT’ got a seemingly innocent question. Why did you do this? What happened to the stats on that? Are you prepared for this aspect of the site visit? Why is the call-wait time this many seconds.
And the issue at hand always related to a never-before-questioned problem. So, of course, IT wasn’t prepared. Lots of stammering and stuttering followed, leading to the WBE’s pay-off. The humiliating lecture. The unnecessary advice. The admonition to change. Or else.
I once sent her an email with the subject line: AMBUSHED! asking if she could please prepare the person who was IT.
Making me IT for several weeks thereafter.
WBE was also significantly late for every meeting everywhere about every subject. When she arrived–no matter how late and no matter whose meeting it was–everything had to start over. And in public venues–community meetings, sales meetings, conferences– she always introduced herself as Dr. So-and-so with her full business title. Embarrassing. And total insensitivity to social cues.
Did we complain to the CEO? You betcha. But for more than a decade, our complaints were ignored because, like bullies everywhere, it appeared as though WBE’s tactics brought strong financial and quality results.
In school and at work, experts tend to intervene with the victim instead of the bully. Here’s a shout-out for more bully-interventions. In the era of #MeToo and #TimesUp, embracing this as another aspect of harassment seems only right.